Frequently Asked Questions

Everything you need to know about shopping at Metro Hobbies

What is your shipping policy?

We offer standard and express shipping across the country. Orders over $150 qualify for free standard delivery, while smaller orders incur a flat-rate fee calculated at checkout.

How can I return an item?

If you are not satisfied with your purchase, you can return unworn items with original tags within 30 days of delivery for a full refund or store credit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts to ensure the perfect fit.

Can I track my order?

Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.

Are your materials sustainably sourced?

Metro Hobbies is committed to ethical fashion. We partner with suppliers who prioritize organic cotton, recycled fibers, and fair labor practices.